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Phoenix Ortho

Workstation Installation Instructions


This article explains how to install Phoenix Ortho in a Workstation

Please be sure to review the workstation requirements before preceding: 


  1. Each Phoenix Ortho User must have full administrator access to the Phoenix Ortho folder on the workstation (typically C:\Program Files (x86)\). In addition, each user must also have read/write access to the Phoenix share, including all subfolders, located on the Phoenix server. (We recommend using domain-based security groups to facilitate this. Most of our clients create a “Phoenix Users” group in their domain, and then put that group in the Administrators group on the local workstation.)
  2. Local Window’s and any third-party firewalls must be disabled on the workstations as well as the server.
  3. Disable UAC (User Account Control). Windows 10 requires a registry edit. 
  4. Microsoft .Net 4.7 (or higher) must be installed



Client Installation:

Note: All server names used in these instructions are examples. Your server name will most likely be different and unique to your environment.

  1. Browse to \\Phoenix_Server_Name\Phoenix\Installers\Most_Recent_Date\
  2. Double-click “PhoenixOrthoInstaller.exe”  
  1. Click next until asked for the database path; enter Phoenix_Server_Name (If your database has a specific instance you will need to enter Phoenix_Server_Name\Instance_Name.)
  2. Click Ok
  3. Click Finish.
  4. Double-click the Phoenix Ortho icon on the desktop and log in to test access.  

Automatic Updates:

Updates to the Phoenix Ortho application are deployed automatically. Your server checks for updates once a week and will send it to all of the workstations.


After updates have been deployed to your server, each workstation will see the above image when Phoenix Ortho is launched.

Simply click “ok” and the Product Updater will launch.


When it has finished, click “Launch Phoenix Ortho” and begin working.